As we start our fourth year in business the PTM team wants to be sure we are meeting all your scrapbooking needs. It is our goal to be your favorite scrapbook store. We offer products, classes and crops in our efforts to help you create memorable scrapbook pages. We would appreciate a few minutes of your time as you fill out the following survey regarding our store so we can ensure a positive shopping experience that meets your needs and expectations.

---

1. Age? 20 and under 21-30 31-45 46-60 61+ 2. Sex? Male Female 3. Times visited store per month 0-1 2-4 5-7 8+ 4. What is the average amount you spend per visit? $0-$20 $21-$40 $41-$60 $61+ 5. How good is selection on the following? (1 being the worst, 5 being the best) 1 2 3 4 5 Paper: Stickers: Tools: Albums: Embellishment: Overall: 6. How friendly and helpful are the staff? (1 being the worst, 5 being the best) 1 2 3 4 5 Friendly: Helpful: 7. How did you find out about the store? 8. Do you find our prices? Low Reasonable High 9. What other products would you like to see? 10. What do you think about the store hours? 11. Do you read any of the following newspapers (check all that apply) Plain Dealer Sun Other 12. What city do you live in? 13. Do you attend anniversary sales? Yes No If not why? 14. Do you attend 1st Thursday of the month sales? Yes No If not why? 15. What promotions would you like to see? 16. What other establishments do you visit to buy scrapbooking supplies and why? 17. Would you be interested in a Preserving Tomorrow's Memories online store? Yes No 18. Do you currently buy similiar products online? Yes No If Yes, how much do you spend on scrapbook supplies per month? $0 - $50 $51 - $100 $101 - $200 $201+ 19. Do you feel the frequency of e-mails are... Too Often Just Right Not Enough 20. TV shows or channels you frequently watch? 21. What do you use our products for? (check all that apply) Scrapbooking Cardmaking Stamping Other 22. Are you aware that you can rent out the studio for special events? Yes No 23. Would you be interested in renting the studio? Yes No Classes 24. Have you ever attended classes? Yes No If not why? CLICK HERE if you answered 'No' to skip a few questions 25. Do you prefer the layout (photo ready pages) or        technique (learning a new skill such as chalking) classes? Layout Technique 26. Do you prefer one or 2 page layouts in class? One Page Two Page 27. Would you prefer to make several small projects (tags, borders, titles)        to take home and use on your pages or do you prefer photo ready layouts? Projects Layouts 28. Do you feel the classes are... Too Long Too Short Just Right 29. What is the best time for you to take a class? (check all that apply) Friday Evening Saturday Morning Saturday Afternoon Weeday Mornings Weeday Evenings 30. What hot new techinques would you like to see offered in a class? 31. Do we offer enough diversity in our classes? Yes No 32. Do you find handouts helpful? Yes No 33. Are directions generally clear and easy to follow? Yes No 34. Do you feel you have enough time to complete class projects? Yes No Crops 35. Have you ever attended crops? Yes No If not why? CLICK HERE and start at question 42 if you answered 'No' 36. What is the best time for you to come to a crop? (check all that apply) Friday Evening Saturday Morning Saturday Afternoon Weekday Mornings Weekday Evenings 37. Do you have enough space at a crop? Yes No 38. Would you like to see more "themed" crops? (such as the Halloween crop) Yes No 39. Are the crops... Too Long Too Short Just Right 40. What can we do to make your cropping experience better? 41. Please add any other comments or suggestions you        have about classes and crops here at PTM? 42. E-mail Address: Your e-mail address will be recorded and will allow you to recieve $5 off of a $20 purchase on your next visit. Just mention this survey. Allow us to contact you about your answers 43. Interested in attending a focus group on Monday March 1st?        If yes, please choose a time, otherwise leave blank 10:00 - 11:00am 7:00 - 8:00pm In addition to this survey, the staff at Preserving Tomorrow's Memories will be hosting focus groups to explore our customers thoughts. The focus groups will be held on Monday, March 1 from 10-11am and 7-8pm. Snacks will be provided, and all participants will receive a $15 gift certificate valid that day only. Even though it is a Monday, the store will be open exclusively for focus group participants. If you are interested in attending the focus groups, please enter your name and phone number below and we will contact you if you are chosen. Name: Phone Number:

---

Survey created by Steve McAlonis  |  E-mail me for comments or suggestions